Emergency Contacts
All Emergencies 911
Management Office 801-944-7722
Cottonwood Heights Medical/Police/Fire (non-Emergency) 801-840-4000
Poison Control 801-743-7000

Exiting Procedures

  1. When the building goes into alarm, all occupants are to move in a quiet, orderly fashion, single file, listening for directions from Emergency Personnel.
  2. Platform or high heeled shoes should be removed and carried.
  3. When descending the stairs, stay to your right, out of the way of emergency personnel.
  4. Merge alternately when two lines meet at floor landings.
  5. Once out of the building, proceed to your company’s designated assembly area.
  6. Once at the pre-designated meeting location, the emergency contact person from each tenant will conduct a head count and report the results to the Fire Department Incident Commander and to the Property Manager.
  7. Return to the building only upon instruction of the Chief Fire Officer.
Assistance For Physically Impaired

Special planning needs to be done to provide assistance as needed for any physically impaired employees.

  1. Make sure individuals have read your Company handbook or this general information.
  2. Have an “assistant” assigned to aid a physically impaired person. Make sure the “assistant” knows where the employee is located and the type of disability.
  3. Have the “assistant” meet with the individual to discuss the best method of assistance.
  4. Train the “assistant” in the best method for transporting occupant with restricted mobility. Make sure the “assistant” is prepared physically to carry the impaired individual if necessary. Wheelchairs should enter stairwell last, so as not to back evacuation flow and/or emergency personnel.

Upon notification of an emergency:

  1. Have “assistant” proceed to assist assigned person.
  2. Proceed to the stairwell. NOTE: As Old Mill Corporate Center Campus are fully sprinkled buildings, the physically impaired person and the “assistant” may choose to enter the stairwell and remain there. If this is the case, the Property Manager should be notified of the location. If further evacuation is necessary, the “assistant” should assist the physically impaired person or get help from the Fire Department.
  3. The “assistant” should remain with physically impaired person until emergency is over or until given instruction to do otherwise by emergency personnel.
  4. Ambulatory: Move them to the nearest exit door. Stand by until the stairway is clear. Follow them down to the street level and to the pre-designated meeting location assisting them whenever needed.
  5. Non-Ambulatory: Move them to the nearest exit door and wait for fire department personnel. If room becomes untenable, remove the person from the wheelchair and move them into the stairway clear of traffic and wait for fire department personnel.
  6. All disabled persons should have an assistant assigned to assist them from your office. During an emergency, at no time should disabled persons be left alone.
  7. Each tenant shall maintain an updated list of non-ambulatory and/or disabled persons. This list is to be kept in the Building Manager’s Office and is to be made available to the fire department during emergency evacuation.
Severe Weather

When severe weather conditions become apparent, the U.S. Weather Bureau describes conditions by two (2) classifications, a Watch or a Warning. This applies to the reporting of severe thunderstorms, the approach of weather conditions favoring the formation of tornadoes, a hurricane condition, a winter storm condition, etc. A Watch becomes effective when atmosphere conditions are present that can produce the particular weather phenomenon. A Warning means that the weather condition has been spotted and prompt action must be taken to enhance safety.
Except in very rare circumstance, the decision to evacuate the building based on the above weather reports will not be made by Building Management, but rather by each Tenant Company. However, in the event these conditions do exist, the following guidelines should adhere to:

  • Move away from the outside windows. If the windows in your offices are supplied with blinds, close the blinds (this will provide protection from the broken glass).
  • Try to remain calm.
  • If evacuated, lock all desk drawers and take all items of value with you.
  • If evacuated, use a route that is in the building interior and stay away from large expanses of glass and windows.
  • Use stairwells rather than the elevators.
  • If evacuated, do not return to your office until advised to do so.
Toxic Hazards

If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed. Call 911. Provide the building’s address, your floor, suite and phone number, and also what type of spill has occurred. Take appropriate action to contain the hazard; close doors behind you, and always follow all safety procedure when working with toxic materials.

Power Failure

Main power can be lost due to downed lines, malfunctions at a sub-station, inclement weather, planned blackouts or in extreme cases a grid-wide failure. In the event of a power outage, a power transfer switch is used to connect emergency power to the building diesel generator. After a couple seconds the building power will transfer and be restored to the entire building by the building generator emergency power.

Fire Extinguishers

Fire extinguishers are essentially first-aid devices provided and maintained close at hand for immediate use when needed. It must be understood that they are designed to cope with fires and are required even though the property is equipped with automatic sprinklers.
Extinguishers are classified by their ability to extinguish various types of fires. It is important to use the right type of extinguisher. The wrong extinguisher may fail to extinguish the fire as well as cause personal hazard from electrical shock, poisonous fumes, or may even spread the fire.
The fire extinguishers located in the common area are multipurpose dry chemical extinguishers that are suitable for all types of fires.
One fire extinguisher is required for every 1,500 square feet and they must be within a 75’ distance of each other. For your convenience, building management contracts with a certified state inspection firm to complete the required inspections each year. Please familiarize yourself with locations of fire extinguishers in case of emergency.


In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by Building Management personnel, regardless of the time of day.
The first priority is to discover the cause and prevent or minimize additional flooding.

Homeland Security

Old Mill Corporate Center recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react to, a regional emergency including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.
Department of Homeland Security

Federal Emergency Management Association

American Red Cross

Center for Diseases Control
Local media outlets will provide important information during emergency situations.

Elevator Malfunction

Elevators are a safe mode of transportation. However, like all other devices, they do malfunction. Be prepared for such an occurrence. In order to repair sophisticated automatic controls, time is necessary. You may be detained in the elevators. REMAIN CALM.

  1. Push the alarm button on the elevator panel, the bell will then sound.
  2. Voice communication devices are located in the lower corner of the elevators. Open door on voice box, push large button and begin speaking to the monitoring company.
  3. If there is more than one person in the elevator, only one person should talk at a time.
  4. Give the elevator number, which is located on the inside of the elevator call box door.
  5. DO NOT try to force open the elevator doors.
  6. DO NOT attempt to leave the elevator if it is not level with the floor. This is very dangerous!
  7. If a malfunction is observed from the outside of the elevator, please notify management services at 801-944-7722.


  1. You will be asked to identify passengers, and provide other pertinent information.
  2. Sit on floor of the elevator and try to remain relaxed.
  3. One of the building operations staff members will respond as quickly as possible and will locate the elevator cab to help you.
  4. They will also notify the elevator contractor immediately, who is always on call.
Civil Disturbance

Should a riot or civil disturbance start outside the Building, and you are a witness, please notify the both the police and Management Office immediately.

Telephone Threat

When a bomb threat is made over the telephone, obtain the following information from the caller:

  • Exact location of the device;
  • Time set for the explosion;
  • Description of the device;
  • Reason the caller has placed the bomb;
  • Exact words used by caller.
  • Keep this information as confidential as possible.
  • Notify the Police Department. Call 911.
  • Notify Management Office at 801-944-7722.

In the event that you are asked to evacuate the Building, please move away from the Building so as to allow unfettered access to emergency personnel. Do not re-enter the Building until the Management Office, the Police, or the Fire Department have given clearance.

CPR – Cardiopulmonary Resuscitation


  • Place victim flat on his/her back on a hard surface.
  • Shake victim’s shoulders and shout, “Are you ok?”
  • If no response, call 911.
  • Head tilt/chin lift – open victim’s airway by tilting their head back with one hand while lifting their chin up with your other hand.


  • Position your cheek close to the victim’s nose and mouth, look toward victim’s chest.
  • Look, Listen, and Feel for breathing (5-10 seconds).
  • If not breathing, pinch victim’s nose closed and give 2 full breaths into victim’s mouth (use micro shield from first aid kit).
  • If breaths won’t go in, reposition head and try again to give breaths. If still blocked, perform abdominal thrusts (Heimlich maneuver).


  • Check for carotid pulse by feeling for 5-10 seconds at the side of victim’s neck.
  • If there is no pulse, begin chest compressions as follows:
  • Place heel of one hand on lower part of victim’s sternum. With your other hand directly on top of first hand, depress sternum 1.5 to 2 inches.
  • Perform 15 compressions to every 2 breaths at a rate of 80-100 per minute.
  • Check for return of pulse every minute.
Earthquake Preparedness

If an advisory indicated that there is fault movement, these practices should be followed:

  • Try to remain calm.
  • Take cover underneath a solid desk or table.
  • Stay away from windows, filing cabinets, shelves, glass doors.
  • Listen to announcements.
  • DO NOT attempt to leave the building; you are safer in the building than on the street.
  • DO NOT use the stairwells or elevators until you are officially advised to do so.
  • If in an elevator, the elevator should go to the nearest floor and then open.
  • Remain in the elevator lobby.
  • If a fire is a consequence of the earthquake, try to remain calm and follow the guidelines of your Floor Supervisor.